Revocation policy

Right of revo­ca­ti­on for con­su­mer

(A »con­su­mer« is any natu­ral per­son concluding legal tran­sac­tion that is pre­do­mi­nant­ly not con­nec­ted with his com­mer­ci­al or self-employ­ed pro­fes­sio­nal activi­ty.)

Revo­ca­ti­on poli­cy

Right of revo­ca­ti­on

You have the right to with­draw from the con­tract wit­hin 14 days wit­hout sta­ting any rea­son.

The revo­ca­ti­on peri­od shall be 14 days from the date,

  • on which you or a third par­ty other than the car­ri­er and indi­ca­ted by you has acqui­red the mate­ri­al pos­ses­si­on of the goods, if you orde­red one or several pro­duc­ts as a result from a uni­form­ly pla­ced order which have been deli­ve­r­ed uni­form­ly, or

  • on which you or a third par­ty other than the car­ri­er indi­ca­ted by you has taken pos­ses­si­on of the last pro­duct if you orde­red several pro­duc­ts as a result from a uni­form­ly pla­ced order which have been deli­ve­r­ed sepa­r­ate­ly, or

  • on which you or a third par­ty other than the car­ri­er indi­ca­ted by you has taken pos­ses­si­on of the last par­ti­al deli­very or item if you orde­red a pro­duct which is deli­ve­r­ed in several par­ti­al deli­ve­ries or items, or

  • on which you or a third par­ty other than the car­ri­er indi­ca­ted by you has taken pos­ses­si­on of the first pro­duct if you con­clu­ded a con­tract for perio­di­cal sup­ply of pro­duc­ts over a spe­ci­fied peri­od.

To exer­ci­se your right of revo­ca­ti­on you have to with­draw from the con­tract by informing us, (ZKS Ver­lag für psy­cho­so­zia­le Medi­en, Win­ter­häu­ser Str. 13, 97199 Och­sen­furt, Ger­ma­ny, tele­pho­ne num­ber: +49 (0) 1575 217 1294, email address: info@​zks-​verlag.​de) giving a clear state­ment (e.g. sen­ding a let­ter via pos­tal mail or email). You may use the stan­dard with­dra­wal form inclu­ded alt­hough it is not man­dato­ry.

To com­ply with the revo­ca­ti­on peri­od, it is suf­fi­ci­ent to send your com­mu­ni­ca­ti­on con­cer­ning the exer­ci­se of the right of revo­ca­ti­on befo­re expi­ry of the revo­ca­ti­on peri­od.

Con­se­quen­ces of revo­ca­ti­on

If you with­draw from this con­tract we are to refund any pay­ment recei­ved by you inclu­ding deli­very costs (with the excep­ti­on of the addi­tio­nal costs of you having cho­sen a dif­fe­rent, more expen­si­ve method of deli­very com­pa­red to our most advan­ta­ge­ous stan­dard deli­very offe­red). This is to be refun­ded wit­hout delay and no later than 14 days after the day on which we recei­ved noti­fi­ca­ti­on of your revo­ca­ti­on. We will use the same pay­ment method you used in the initi­al tran­sac­tion unless spe­ci­fi­cal­ly agreed on other­wi­se with you. In any case, this refund will not char­ge you with any addi­tio­nal costs.

We may refu­se to refund any pay­ment until the pro­duc­ts have been retur­ned to us or until you have pro­vi­ded evi­dence that you retur­ned the pro­duc­ts, whiche­ver is the ear­lier date.

You are to return the pro­duc­ts wit­hout delay and no later than 14 days after the day you gave us noti­fi­ca­ti­on of your revo­ca­ti­on. To com­ply with this peri­od, you have to dispatch the pro­duc­ts pri­or to the expi­ry of the 14 days peri­od.

We shall bear the costs incurred for retur­ning the pro­duc­ts.

You shall only be held accoun­ta­ble for any dimi­nis­hed value of the pro­duc­ts resul­ting from the hand­ling other than what is neces­sarto ascer­tain the nature and

func­tio­n­ing of the goods.

Stan­dard with­dra­wal form

(If you want to with­draw from this con­tract plea­se com­ple­te and return this form.)

- To

ZKS Ver­lag für psy­cho­so­zia­le Medi­en, Win­ter­häu­ser Str. 13, 97199 Och­sen­furt, Ger­ma­ny, tele­pho­ne num­ber: 00491575 / 217 1294, email address: info@​zks-​verlag.​de

- I/We (*) her­e­by give noti­ce that I/We (*) withdraw from my/our(*) con­tract of sale of the fol­lo­wing goods(*)/ pro­vi­si­on of the fol­lo­wing ser­vice (*)

- Orde­red on (*)/ recei­ved on (*)

- Consumer’s or con­su­mers‹ name

- Consumer’s or con­su­mers‹ address

- Consumer’s or con­su­mers‹ signa­tu­re (only if noti­fi­ca­ti­on is on paper)

- Date